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How we may help
Depending on the active support arrangement, assistance may include application questions, issue investigation, user guidance, maintenance coordination, training, consultation, and planned improvements.


00 / Support
Existing customers can prepare a clear support email with the information needed to understand an issue.
Prepare a Support Email01
Depending on the active support arrangement, assistance may include application questions, issue investigation, user guidance, maintenance coordination, training, consultation, and planned improvements.
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Include the organisation, application, affected page, expected and actual behaviour, time, reproduction steps, and business impact. Remove passwords and unnecessary sensitive information.
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